Texting Service

Do you know that 98% of text messages get read?

Do you want to be able to text using your main number instead of giving out your personal cell phone number?

Teleco can text enable any phone number, even a toll free number.  Send and receive SMS text messages or MMS picture messages with your office number.  You can even get texts sent to your email inbox.  

You can even enable multiple employees to respond from your dashboard.

Click the Tap to Text button below for a quick demonstration.

From scheduling messages to auto replying to keywords, Teleco provides you with a robust set of features to help you reach your customers the way they want to communicate, by text.

Features include:

Auto Responders

Create automated responses to customers when they text with certain keywords. This is great for adding new clients or customers, assigning them to one or more groups. This allows for more targeted communication going forward in your campaigns.

Create Surveys

Create surveys using our auto responder tool. Customer responses can be seen in your inbox. Incentivize your customers by offering coupons or discounts.

Incoming Message Dashboard

When you text people, they text you back! Your dashboard gives you an easy way to see who is responding to your messages. You can continue a 1 on 1 dialogue, building more personal relationships with customers.

User Groups

Organize your client groups anyway you like. With Teleco’s texting service, you can create unlimited groups.

Frequently Asked Questions

Texting Service

Your data is stored on our secure servers. Your data is yours, and we don’t sell, share, lease, or do anything else with it.

Carrier guidelines say you must include the following information:
Message and data rates may apply
Frequency you expect to send (for example, 2 messages per month.
Opt out instructions (which Teleco’s texting service already includes at the bottom of every message sent).

It depends on how big your distribution list is. Our delivery rate is about 15 messages per second.

No, as long as you are in compliance with our anti-spam policy. Good taste and customer experience dictate how often is the right amount to communicate your message.

Yes we do. People use Teleco’s texting service in the most innovative ways, including running their loyalty card management program through us. Contact us for details. Teleco’s texting service is simple to integrate.

Of course! The cornerstone of Teleco’s texting service is to be able to reach customers in a personal way, and allow you to communicate with them 1 on 1 when you wish to do so.

Teleco handles that for you! While we are only required to opt people out if they respond with STOP, END, QUIT, or CANCEL, Teleco’s texting service recognizes hundreds of words and phrases from customers that will opt them out as well. Our vigilance in compliance is paramount to your success!

In our “text enable your business phone” offering, yes. In our mass text value priced service, you cannot as of this time, although we plan to be able to offer it soon.

Once you fill out your new account request and select the plan you like, we can get you up and running in a few minutes.

Yes, however those subscribers have to have specifically opted in to receive text message communication from you.

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