Automated Attendant Features

Automated attendants may be part of a voicemail system, but they are multidimensional on their own. Imagine all the things a person could do to manage your calls. The auto-attendant does it better. It can be used as a standalone or multilevel configuration.

Voicemail Features

The features on your voicemail system depend largely on who you have decided to use as a host and what they have offered you. The good news is that most voicemail services are fairly standard, so you will not miss much if you just get the basic voicemail and attendant functionality.

VoIP Standards and Protocols

VoIP systems use Internet Protocol to send voice ‘packets’ over an IP network. This means the VoIP can be used on ANY data network that uses IP. Not only does VoIP work on the Internet, it can also work on intranets and local area networks. How does it work? Your voice signal is first digitized, compressed and converted into an IP packet.