VOIP phone installation will often include the installation of broadband, Ethernet cable and AC power adaptor. Once these things are installed, a person may then install Voice Over Internet Protocol to the phone so they can fully enjoy all of the benefits that come with a VOIP phone system.
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There are two types of PRI (Primary Rate Interface) that you can get. These are static or dynamic PRI services. A static integrated PRI has pre-determined data and voice channels. A dynamic PRI however, allows for 23 channels to be used for data and voice services, on an ‘as-required’ basis.
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The PRI, or Primary Rate Interface is a telephone service level that is part of the ISDN specification for carrying many data and voice transmissions between a user and their network. Put simply, PRI is one of two levels of service in ISDN.
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Another top quality telephone service is SIP, or Session Initiation Protocol. This particular type of service is used for controlling multimedia communication ‘sessions’ over the internet – like voice or video chat calls.
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POTs lines also stand for Plain Old Telephone Service, and mostly refer to the basic telephone service that is used widely in homes and businesses across the globe. A POTs network is also known as a Public Switched Telephone Network or (PSTN).
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Commercial on hold is a customized advert that plays when your customers are waiting to be served by your call center. They usually promote, explain, inform or upsell – which helps the customer make informed purchasing decisions while they wait.
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Even though pagers and paging systems are considered telephony optional equipment items, they can be indispensable to the right business model. If reliability and coverage matter more than anything else, you will want to consider a paging system in your unified communications infrastructure.
Wired phones are great, but are inflexible. That is why it is important that you consider wireless telephony solutions when you are reviewing optional extras for your business.
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Headsets improve productivity and freedom. They free up both of your employee hands so that they can type on the computer, search for important documents or find answers to client questions at high speed.
Any business that wants to sort out their communications structure, needs to have insight into the smaller, less important ‘functions’ that make great business telephone systems work. The optional equipment items on offer can enhance the user experience quite a lot.
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Optional telephone equipment includes headsets, softphones, wireless solutions and paging systems. You will need to review each of these to understand how they can positively impact your business in the short and long term.
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Businesses receive one bill and VoIP enables them to have consistent services, while growing their revenues simultaneously. The following are interesting facts and statistics that will give a clear picture of just how popular VoIP services have become throughout the US.
Growing Usage of VoIP Services Read More »